Jessica Mak

Meet Jess - a dynamic and accomplished leader with 11 years of experience transforming complex challenges into extraordinary experiences. Her deep sector expertise spans tech, consulting, manufacturing, pharma, and automotive industries, where she strategically plans and delivers high-impact creative events. She manages large-scale programmes for up to 2,000 attendees as well as high-touch bespoke events: including global conferences, senior leadership meetings, and incentives. With an extensive global footprint across Europe, Asia, and North America,

Jess is recognised for her ability to navigate complexity and build strong, trusted relationships with senior stakeholders and clients, delivering exceptional outcomes in fast-paced, high-profile environments.

In her leadership role, Jess not only supports the Head of the Experience Studio on strategic and operational priorities, but also directly manages the UK team. Her true magic lies in creating a vibrant, open, and trusting team culture that empowers people. Passionate about coaching and developing talent, she provides meaningful performance development pathways that inspire her team to craft unforgettable client experiences!